Here is a manifesto of benevolence which can be summarized in 3 words to ensure employee wellbeing on a daily basis:
No public criticism
In any kind of meeting, publicly criticizing someone’s ideas can be humiliating, hurtful or even malevolent: “I don’t agree”; “It’s not a good idea because…”; “Yes, but…” (yes, your idea is interesting, but not so interesting because…).
I am very pleased to announce the publication of my 10th book on the theme of decision-making excellence. This book explores a fundamental dimension of management and leadership: knowing how to keep quiet when you would like to speak!
How do you take collective intelligence to infinity and beyond in your organization? In answer to this question, I offer you 9 principles that will enable you to move from intention to action.
WARNING: This manifesto is intended for readers who have mastered the tools and concepts of collective intelligence (books, conferences, training). I would need several hundred pages to define and explain the terms used in this manifesto… and then it would no longer be a manifesto, but a book!
1. Differentiate the simple, the complicated and the complex
Differentiate the simple, the complicated and the complex in order to choose the right management mode and to achieve decision-making excellence. Each decision-maker (manager, expert, leader) can be confronted with 3 different situations that involve 3 different decision-making processes.